Yes, the AIS Arena is an accessible friendly site. There are free disabled parks available and accessibility friendly tickets available for each event. When purchasing tickets, ensure you clearly outline your accessibility requirements.

Please contact the AIS events team – ais.events@ausport.gov.au.

For most events, cameras are not permitted, especially those with 'long lenses' or 'professional lenses.

In some cases, an announcement will be made before the show advising that photography is prohibited. We ask that you respect the performers' wishes, as flash photography can affect not only the performers but also other patrons.

Please note, the AIS is a cash-free site.

Please read the AIS Conditions of Entry here.

The most convenient entrance for accessing the AIS Arena is through the Visitor Centre on Leverrier Street.

Food and beverage options are available throughout the Arena concourse, as well as at the AIS Café located in the Visitor Centre, refer to the webpage for opening hours.

You may bring a single serve of homemade food to the venue for you or your family to consume. No commercial bought food and beverages will be allowed into the arena.

Please contact the AIS events team – ais.events@ausport.gov.au.

Please report any issues immediately to a venue usher, security personnel, or at the staff at the box office.

Please refer to the ‘Getting Here’ tab for further information.

Yes, there is ample parking available at the AIS Arena, including accessible parking. Refer to the ‘Getting Here’ tab for further information.

Due to access and emergency management requirements, the AIS Arena has a policy that prohibits prams, strollers, or pushchairs from being left in access ways during events. Leaving these items in access areas, especially in aisles, may obstruct other patrons and could impede evacuation procedures if necessary. For some events we may have designated ‘pram parking’ but this is not a guarantee, and we encourage you to leave prams in the car if possible.

Tickets to events are sold by each respective event promoter. Refer to the events tab of the website to find the link to tickets for your chosen event, including requirements around children’s tickets.