The MHRN is a voluntary service which means we only work with people who provide their consent. Your information is protected by law which we take very seriously. When you talk to us, what you say is confidential. This means we can only pass information on with your consent. There are some exceptions to this. If we’re seriously worried about your safety or the safety of others we are legally required to keep everyone safe. This means we might have to share our concerns with someone else.

We are also publicly funded. This means we sometimes need to provide reports that include population-level information (e.g. how many people have accessed the service in the last year). This is the same in most health services and we never provide client names or information that could identify an individual when we provide these types of reports.

Talk to your MHRN clinician about confidentiality to make sure you understand how it works.